Sans Rewards points can only be redeemed for products/services available in the Rewards Catalogue. They cannot be redeemed for cash, and all redemptions are final. Members will not, under any circumstances, request Sans to void the redemption and reinstate the Points utilized.
There is no fee to redeem your Points. Sans will deduct from your Sans Rewards account the amount of points you have elected to use toward your eligible redemption. You may only complete your redemption process if you have enough points in your Sans Rewards account.
You will receive an E-voucher for each successful redemption. Full details of usage and terms & conditions of our merchant partner/supplier will be listed on the E-voucher and you are encouraged to familiarize yourself with them before using your E-voucher at the participating merchant outlet(s). Balance payment of purchase, if required, must be made via credit cards or any other mode of payment accepted by the participating merchant.
Should you have queries on the abovementioned, please email us at firstname.lastname@example.org or fax to us at (65) 6734 1039